UNICEF

A UNICEF donor toolkit web page displayed on a laptop screen. The website interface includes a blue and white header with navigation links for donor toolkits, reports, and resources.

Interaction Design

Used in over 80 countries, the Funding Marketplace improved donor income

The Challenge

UNICEF needed a streamlined, scalable digital platform to improve donor engagement and increase funding impact across 80+ countries. Their existing system lacked the flexibility and accessibility required for global teams to manage fundraising campaigns effectively.

The Solution

We designed and developed the Funding Marketplace, a prescriptive CMS tailored to UNICEF’s needs. This platform empowers country teams to showcase fundraising projects, manage donor interactions, and optimize funding distribution.

The Results

The Funding Marketplace has enhanced donor engagement and improved income distribution across UNICEF’s global network. With a user-friendly, scalable system, country teams can now efficiently manage and promote fundraising efforts, ensuring critical resources reach those in need.

Key contributions:
  • Interaction design
  • Front-end development
  • Graphic design
A collection of web pages from the UNICEF Donor Toolkits platform. The homepage features a large banner image of smiling children with options to search toolkits by strategic outcome, region, keyword, or country.

Wireframes and User Flows

Throughout various stages of the Funding Marketplace project, I developed wireframes and detailed functionality flows using Balsamiq Mockups. These visuals served as a blueprint for both the initial development and subsequent updates, ensuring that each enhancement was thoughtfully integrated into the existing system.

A collection of wireframe mockups for the UNICEF Donor Toolkits dashboard.

Streamlined Document Management 

UNICEF Toolkit provided a structured interface for managing, editing, and organizing documents, ensuring efficient collaboration between country offices.

Toolkit Manager interface with document action options
Toolkit Manager interface with document action options
2-Pager management interface with file status and upload options
2-Pager management interface with file status and upload options

Oren J. Schlein

Over the past four years, UNICEF has been developing a state-of-the-art prescriptive content management system, to streamline the process of producing donor materials across dozens of country offices. Avidano Digital has been at the forefront of our efforts to conceptualize the complex workflow processes and user experience that have made the project such a success.

We have been extremely impressed by Avidano Digital's professionalism, their singular dedication to providing us with the best quality product, and their perseverance through many complex facets of this project. The end product stands as a testament to a great collaboration between our organisations.